Each Siena Wolf piece is handcrafted in Italy just outside Florence, a region renowned for its heritage of fine leather craftsmanship.

We work exclusively with premium leathers and materials. Our leathers are sourced from leading Italian and Spanish tanneries. Each leather is selected for its quality, durability, and natural character, and paired with custom designed hardware.

Yes. Our pieces are produced in small batches and never mass-produced, allowing us to maintain exceptional quality and attention to detail.

Some styles may return in limited quantities, while others are produced once and not repeated. We encourage joining our mailing list for restock updates and early access.

At this time, we do not offer formal repair services. However, we are happy to advise on care or recommend professional leather specialists when possible.

It reflects our commitment to thoughtful design, small batch production, and working with partners who prioritize ethical practices and environmental responsibility.

Producing in limited quantities helps reduce excess inventory and waste, allowing us to create more intentionally.

Authentic Siena Wolf pieces are currently available exclusively through our official website.

As materials and production costs evolve, pricing may adjust. We remain committed to fair pricing that reflects craftsmanship and quality.

As long as your order has not been dispatched we can help you with any changes that you may require.

Every order is crafted and delivered with care.  Whether in stock or pre-ordered, your item is handled with the attention to detail that defines our commitment to quality.  

Processing Times

In-Stock Items

Orders for items currently in stock are processed within 2-3 business days and shipped via our trusted carriers.

Pre-Orders

Pre-order items are reserved in advance of their official release.  Estimated shipping windows are provided on each product page.  You will receive a shipping notification once your item is ready to ship.

As long as your shipment has not been dispatched, we can change the shipping address for you. Please contact customer care and we will be happy to assist you.

Once shipped, orders typically arrive in:

Domestic Orders

3-5 business days with standard shipping

1-2 business days with expedited shipping

International Orders

7-14 business days

You can start a claim here.

If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll replace the item at no extra cost (or issue a refund/store credit if it's out of stock). For damaged items, please include a photo of the damage when you file.

If you opted out of Checkout+: your order is not protected against carrier loss or damage, and we're unable to cover replacements for shipping-related issues.

Please inspect your order when it arrives and file any claim within 30 days of the delivery date.

We ship to a select number of countries. If you have any questions please contact customer care and we will be happy to assist you.

Preorder items usually ship within 8-16 weeks, however, the estimated time window for delivery may vary and will be in the item description.

You will be contacted via email if there are any delays.

When purchasing preorder items, you will be charged immediately and receive a confirmation email that your order has been received.

You will receive notification when your item has shipped along with a tracking number.

Should you have any further questions regarding your preorder item please contact customer care and we will be happy to assist you.

We accept returns of items in their original, perfect condition, inside the product dust bag, with tags attached, in the original packaging including the product box. There must be no sign of damage or wear and the return must be sent back within 30 days of the order delivery.

You can start a return here.

If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receiving your order.

Purchasers that opted in for checkout+ will have free returns. Purchaser that opted out are responsible for all return shipping fees for goods being returned or exchanged.

To qualify for a return, returned item must be in original packaging, unworn, unwashed, and unused with all original tags attached. Items showing sing of wear, washing, stains, or marks may not be eligible for a refund.

If a returned item is deemed unsuitable for a return, Siena Wolf reserves the right to refuse the return.

We are unable to accept and offer a refund for an item that is deemed damaged, scratched or worn and without the original packaging and tags.  If a return is not accepted, the item will be sent back to you and a refund will not be issued.  You will be responsible for all shipping costs. Returns are processed within 3 business days of receipt of the returned order. A full refund of the purchase price will be made to the original form of payment.

A confirmation email will be sent confirming your return.

Please note: We are unable to accept returns outside of the 30 day return window and without a return initiated.

Damaged or Defective Items:

Should your item arrive damaged or defective, kindly email orders@sienawolf.com within 3 days of receipt so that we may assist you.

If you believe your idea was damaged by the carrier you can file a claim here.

If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll replace the item at no extra cost (or issue a refund/store credit if it's out of stock). For damaged items, please include a photo of the damage when you file.

If you opted out of Checkout+: your order is not protected against carrier loss or damage, and we're unable to cover replacements for shipping-related issues.

Please inspect your order when it arrives and file any claim within 30 days of the delivery date.

Yes, we offer elegant gift wrapping in white paper tied with a black satin ribbon. Please contact: contact@sienawolf.com for more information.