Wholesale

Terms and Conditions

The following terms are established to ensure a clear and consistent wholesale partnership.

Ordering

A minimum order of three units is required. Units may be assorted across styles and colorways.

Orders may be placed through your approved wholesale account on SienaWolf.com, our online order form or via direct communication at wholesale@sienawolf.com

A QR code linking to the online order form is provided below for convenience.

To apply for a wholesale account, please select "Retail Partner Application" in the footer.

All orders are subject to acceptance and availability.

Pricing

Suggested retail pricing is based on a keystone markup (2.0 x Wholesale Price (WP)).

These prices are reflected on SienaWolf.com and represent the standard retail positioning of the collection.

Retail partners agree to maintain pricing consistent with this positioning.

Payment Terms

Opening orders require a 30% deposit to secure inventory or initiate production.

An invoice for the deposit will be issued upon receipt of your order and is due upon receipt. Your order is confirmed once the deposit is received.

When ordering through your wholesale customer account on the Siena Wolf website, no payment is collected at checkout. Please select "Wholesale Order Request (invoice to follow)" at checkout.

The remaining balance and shipping costs are due prior to shipment of your order.

Net payment terms may be extended to approved partners at Siena Wolf's discretion.

Production & Lead Times

In stock items typically ship within 7 business days.

Out of stock or made-to-order items require approximately 12-16 weeks for production.

Lead times are estimates and will be confirmed at the time of order.

Shipping

Shipping costs are the responsibility of the retailer unless otherwise agreed.

Shipping charges will be invoiced prior to shipment.

Siena Wolf is not responsible for delays once an order has been transferred to the carrier.

Damages & Claims

All shipments must be inspected upon receipt.

Any damaged or defective items must be reported within 5 days of delivery.

Claims must include photographic documentation and relevant order details.

Approved claims will be resolved with replacement or credit at Siena Wolf’s discretion.

Exchanges

Exchanges may be considered with prior approval within 60 days of delivery.

Items must be unused and in original condition.

Unauthorized returns will not be accepted.

Returns

Wholesale orders are considered final sale unless otherwise agreed in writing.

Unauthorized returns will not be accepted.

Order Changes & Cancellations

Requests for changes or cancellations must be submitted promptly after order placement.

Once production has begun, orders may not be modified or canceled.

Late Payments

Late payments may result in full payment being required prior to production of future orders.

Siena Wolf reserves the right to withhold shipment or suspend accounts in the event of non payment.

Product Availability

All products are made in small batches and are subject to availability.

Siena Wolf reserves the right to discontinue styles or make modifications as part of ongoing product development.

Brand Representation

Retail partners agree to represent Siena Wolf in a manner consistent with the brand's positioning and values.

Products may not be sold through unauthorized third-party marketplaces without prior written approval.

Agreement

By placing a wholesale order, the retailer agrees to the terms outlined above.

For inquiries regarding these terms, please contact us at wholesale@sienawolf.com.